Manager - Registrar and Transfer Agent (F/M/D)

We are looking for you

The Manager – Registrar & Transfer Agent is responsible - in a general way - for dealing with all aspects related to transfer agency with focus on the alternative funds industry including the coordination and follow up.

The Manager – Registrar & Transfer Agent must have a broad range of knowledge of the funds industry.

Your responsibilities

  • Ensure adherence to all established procedures and controls as well as to all specificities linked to dedicated clients;
  • Establish and develop relationships with the customers and their shareholders and handle their queries;
  • Treat multiple demands from external parties and/or the management reports;
  • Oversight of Subscriptions, Redemptions, Transfers, Capital Calls and Distributions, including communication to investors;
  • Follow up on payments made and received;
  • Participate in periodical Audit/Depositary reviews relating to registrar & transfer agency (“TA”) matters;
  • Act with a client orientation behaviour, manage operational aspects, legal obligations, and client delivery expectations;
  • Overseeing regulatory requirements, ensuring that TA activity is carried out within the regulatory requirement scope of the CSSF;
  • Be involved into the client meetings for TA operational aspects and in internal projects focusing on the development of the TA database;
  • Respond to client queries regarding operational matters;
  • Maintain the database of investors and the share-/unitholder registers and process investors transactions such as subscriptions/commitments, capital calls, redemptions, transfers, distributions/dividends as well as the corresponding reconciliations.
  • Perform subscription charges, equalization fees and catch-up calculations as well as multi-series handling.
  • Supervision and performance of the maintenance, regular update and quality control of the TA database;
  • Leading direct reports and provide trainings and ensuring on-going development of the team;
  • Managing resources within the team, promoting efficiency and best practices;
  • Ad-hoc tasks as required.

Your profile

  • Minimum of 5 years’ experience in the Registrar and Transfer Agent area;
  • Previous experience in managing a team isan asset;
  • Mandatory : In-depth knowledge of alternative investment funds in Luxembourg (PE, RE, debt funds...) and related specific transaction types: Capital calls, Equalisations, Catch-up processes, Contributions in kind ...
  • Relevant university education, preferably in business studies, economics or finance;
  • Fluency in English. Any additional language will be considered as an asset;
  • Strong analytical and problem-solving skills;
  • Ability to drive automation and technological solutions across the team;
  • Strong understanding of operational risks and related controls, audit and internal control frameworks;
  • Well organized with strong administrative skills, flexible and self-motivated;
  • Demonstrable experience of working accurately and with attention to detail;
  • Strong business ethics, eye for details, analytical and problem-solving skills;
  • Proficient in Microsoft Office Suite applications;
  • Experience with automated TA systems and investor(s) platforms.

We can offer you

  • Unlimited employment contract with flexible working hours/ good work life balance;
  • Competitive salary package;
  • Annual leave above statutory minimum;
  • Space for individual responsibility and initiative;
  • Regular, individually tailored opportunities for continuing professional development;
  • Diverse working environment in a central location;
  • Friendly and dynamic team with flat hierarchies and a family-like atmosphere;
  • Attractive social benefits: lunch vouchers, pension plan, sports allowance & referral program;
  • Variety of team events.


PANDOO Administration is an independent, CSSF regulated, Luxembourg based service company which offers high-end Luxembourg company domiciliation and fund administration services.

More about us

Would you like to be a part of us?

If you are interested, please send us your application.

Apply now​​​​​​​

We request recruitment firms to refrain from contacting us.