Director - Registrar and Transfer Agent (F/M/D)

We are looking for you

The Director – Registrar & Transfer Agent is responsible - in a general way - for dealing with all aspects related to transfer agency with focus on the alternative funds industry including the coordination and follow up.

The Director – Registrar & Transfer Agent must have a broad range of knowledge of the funds industry.

Your responsibilities

  • Ensure adherence to all established procedures and controls as well as to all specificities linked to dedicated clients;
  • Establish and develop relationships with the customers and their shareholders and handle their queries;
  • Treat multiple demands from external parties and/or the management reports;
  • Oversight of Subscriptions, Redemptions, Transfers, Capital Calls and Distributions, including communication to investors;
  • Follow up on payments made and received;
  • Participate in periodical Audit/Depositary reviews relating to registrar & transfer agency (“TA”) matters;
  • Act with a client orientation behaviour, manage operational aspects, legal obligations, and client delivery expectations;
  • Overseeing regulatory requirements, ensuring that TA activity is carried out within the regulatory requirement scope of the CSSF;
  • Be involved into the client meetings for TA operational aspects and in internal projects focusing on the development of the TA database;
  • Respond to client queries regarding operational matters;
  • Ensure the performance of AML/KYC assessments for existing and new investors, the compilation of identification and KYC documentation, together with the Compliance department;
  • Ensures that information obtained is consistent with KYC/AML Policy and Procedures and satisfies the regulatory processes and requirements;
  • Supervision and performance of the maintenance, regular update and quality control of the TA database;
  • Leading direct reports and provide trainings and ensuring on-going development of the team;
  • Managing resources within the team, promoting efficiency and best practices;
  • Ad-hoc tasks as required.

Your profile

  • Minimum of 6 years’ experience in the Registrar and Transfer Agent area;
  • Previous experience in managing a team is required;
  • In-depth knowledge of alternative investment funds in Luxembourg (PE, RE, debt funds ...) and related specific transaction types: Capital calls, Equalisations, Catch-up processes, Contributions in kind ...
  • Relevant university education, preferably in business studies, economics or finance;
  • Fluency in English. Any additional language will be considered as an asset;
  • Strong analytical and problem-solving skills;
  • Ability to drive automation and technological solutions across the team;
  • Strong understanding of operational risks and related controls, audit and internal control frameworks;
  • Well organized with strong administrative skills, flexible and self-motivated;
  • Demonstrable experience of working accurately and with attention to detail;
  • Strong business ethics, eye for details, analytical and problem-solving skills;
  • Proficient in Microsoft Office Suite applications;
  • Experience with automated TA systems and investor(s) platforms.

We can offer you

  • Unlimited employment contract with flexible working hours/ good work life balance
  • Competitive salary package
  • Annual leave above statutory minimum
  • Space for individual responsibility and initiative
  • Regular, individually tailored opportunities for continuing professional development
  • Diverse working environment in a central location
  • Friendly and dynamic team with flat hierarchies and a family-like atmosphere
  • Attractive social benefits: lunch vouchers, pension plan, sports allowance & referral program
  • Variety of team events

About PANDOO

PANDOO Administration is an independent, CSSF regulated, Luxembourg based service company which offers high-end Luxembourg company domiciliation and fund administration services.

More about us

Would you like to be a part of us?

If you are interested, please send us your application.

Apply now

or download the PDF: Job offer (PDF)​​​​​​​

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